Payments and POS
Get paid online and at the desk, into your own account.
- Your own Stripe, Square or PayPal account
- Front-desk sales by card reader, card on file or cash
- Refunds recorded against the original payment
Membership and class pack software for studios
Sell memberships and packs online and at the desk.
Sell memberships that renew, fixed-term passes and credit packs. Credits come off as people book, renewals bill through your own payment account, and gift cards can pay for packs, passes and a membership's first term.
Members and pack holders are most studios' steady income. Each customer's profile shows what they bought and what's left.
How it works
Sold online and at the desk
Sell plans from the memberships widget on your website, from the customer's account page or at the front desk. Archive a plan to stop new sales without changing anything for the people already on it.
What staff and members see
Active memberships, remaining credits and membership history are on each customer's profile. Members can cancel or change their plan from the account page on your website.
Clear terms for each plan
A membership renews until it's cancelled, a pass ends after its set number of days, and a pack runs down as it's used.
What's included
Plans for regulars and newcomers
Memberships renew monthly or yearly until they're cancelled. Fixed-term passes suit intro offers, and credit packs suit people who come now and then.
Credits that match the class
Give each class its own credit cost, and limit a pack to the class types it covers.
Guest passes
Include guest passes in a membership so members can bring a friend without paying for the friend's place.
Gift cards
Sell gift cards on your website. They can be emailed to the recipient and spent on bookings, plans and desk sales.
Frequently asked questions
What kinds of plans can I sell?
Monthly and yearly memberships that renew, fixed-term passes with unlimited sessions for a set number of days, and prepaid credit packs, each with its own name and price.
Do customers have to redeem credits by hand?
No. When a customer books with a pack, the session's credit cost comes off and their balance updates.
Can staff adjust a member's balance?
Yes. Staff with the right access can change a customer's credit balance, and each change is recorded with who made it, when, and any note.
Can I run an intro offer?
Yes. Sell a two-week pass or a small credit pack on your website, and check at the desk that buyers are new to the studio.
Can I charge late-cancellation and no-show fees?
Yes, on memberships and passes. When a member cancels late or doesn't show, staff see the fee and charge the saved card or waive it.
Can I sell gift cards?
Yes, from the gift card widget on your website, in amounts you preset or the buyer chooses. Staff can also issue cards from Elara. A gift card can pay for a membership's first term, and later renewals bill the member's card.
Works with the rest of Elara
Every feature reads and writes the same customer records, so a booking, a payment and a signed waiver all land on one profile.
Booking
Sell classes and sessions on your own website.
- Capacity checked at every booking
- Friends booked in the same checkout
- Waitlists that fill a place when one opens
Customer records
Every booking, plan, payment and waiver on one profile.
- One profile per customer
- Visit and spend filters
- A list of customers who have stopped coming
Get a price for your studio
Tell us how many locations you run and what you use today. We'll email you a quote and, if you're switching, what we can bring across.