Pricing
One monthly price per location, with every feature included. Tell us a little about your studio and we'll email you a quote.
What happens next
- 1We reply by email with a price for your locations.
- 2If you're switching, we tell you what can come across from your current system.
- 3If you'd like, we walk you through Elara with sessions and plans like yours.
Request a quote
Every feature, at every location
Nothing below is a paid add-on.
Booking
- Capacity checked at every booking
- Friends booked in the same checkout
- Waitlists that fill a place when one opens
Memberships and packs
- Monthly and yearly memberships that renew
- Fixed-term passes for intro offers
- Credit packs with optional expiry
Payments and POS
- Your own Stripe, Square or PayPal account
- Front-desk sales by card reader, card on file or cash
- Refunds recorded against the original payment
Customer records
- One profile per customer
- Visit and spend filters
- A list of customers who have stopped coming
Email and automations
- Campaigns to a defined audience
- Review requests after a visit
- Win-back emails for lapsed regulars
Reports
- Revenue and payment sources
- Attendance, cancellations and no-shows
- Reports by location, with CSV export
Waivers
- Signed online before booking
- Check-in waits for a current signature
- Each signature keeps its version
Frequently asked questions
How is Elara priced?
One monthly price for each active location, so your bill only grows when you open another.
What's included?
Everything: booking and waitlists, memberships and credit packs, gift cards, the booking widget for your website, payments and the point of sale, customer records, email automations, staff scheduling and the time clock, reports and waivers. Nothing is a paid add-on.
Am I locked into a contract?
Elara is billed monthly, and you can cancel from your billing settings at any time.
Does Elara take a percentage of my bookings?
No. Customer payments go straight to your own Stripe, Square or PayPal account. The only fees on them are your payment provider's processing fees.
How does setup work?
A setup checklist takes you through your studio details, locations, sessions, plans, payments and adding booking to your website. We answer questions by email as you go, and if you're switching, we work through the import rehearsal with you before your members move across.
Which currency do I charge customers in?
Each studio prices and charges in one currency, which follows your connected payment account. Tell us where you're based when you ask for a quote.