Memberships
Recurring revenue on autopilot, from one plan catalog.
- Recurring plans and prepaid visit packs
- Automatic credit redemption on booking
- Accurate balances and audit trail
Take payments online and at the front desk, on your terms.
Connect Stripe, Square, or PayPal and charge bookings and memberships online, then ring up retail and add-ons with a built-in point of sale. Refunds and payment history tie back to the same customer and booking records.
Payments should be one system, not three disconnected ones. Sauna CRM lets you connect the provider you already use, charge online before guests arrive, sell in person at the front desk, and keep every charge, refund, and gift card tied to the customer and booking it belongs to.
Checkout and POS
Use customer checkout for booking and membership flows so guests pay before they arrive, and staff-side POS for in-studio purchases like retail, drinks, and add-ons. Both run through the same connected provider and land in the same records.
Payment operations
Track provider IDs, refund states, and webhook updates alongside the booking and customer they belong to. Staff refunds and confirmed webhook events reconcile without double-counting, so what you see matches what the provider processed.
Go deeper
Focused guides on how Payments & POS works.
What you get with Payments & POS
The provider you already use
Connect Stripe, Square, or PayPal per brand and keep payment secrets out of the UI, so you charge through an account you already trust.
Front-desk point of sale
Ring up retail, drinks, and add-ons at check-in. Every sale lands on the customer's profile and in your financial reports.
Refunds without double-counting
Issue staff-initiated refunds and let webhook-confirmed updates reconcile automatically, so your records stay clean.
Gift cards that bring guests back
Sell and redeem digital gift cards online or in person to grow new-customer acquisition and gifting revenue.
Frequently asked questions
- Which payment providers can I connect?
- You can connect Stripe, Square, or PayPal per brand. Checkout, refunds, and the point of sale all run through the provider account you connect.
- Is there a point of sale for in-person sales?
- Yes. The built-in POS rings up retail, drinks, add-ons, memberships, and gift cards at the front desk, and every sale ties back to the customer profile and your reports.
- How are refunds handled?
- Staff can issue refunds directly, and webhook-confirmed updates from your provider reconcile automatically, so refunds are never double-counted in your records.
Explore more
Works better together
Every feature shares the same customer data, so your studio runs as one connected system.
Booking & Scheduling
Fill every session with a booking flow your guests actually enjoy.
- Real-time class schedule and capacity
- Embeddable booking widget for any site
- Waitlists and automatic promotions
Reports & Insights
Decisions backed by numbers, not gut feel.
- Revenue and attendance dashboards
- Membership and customer trends
- Multi-location rollups and exports
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